Frequently Asked Questions
Overall Questions
How do I create an account?
Is my personal information secure?
How can I search for potential partners?
What features are included in the different subscription packages?
How do I contact customer support if I have a question or issue?
Can I delete my account if I no longer wish to use the platform?
Are there any success stories from couples who met through your platform?
What measures do you take to ensure the safety of your users?
Why is my account currently inactive?
Why can't I send a Proposal to others?
Why can't I reach out to others?
What features are included in the different subscription packages?
Membership
If someone sends me a proposal, how will I be notified?
What is a Paid Membership and What Are Its Advantages?
Why did I need to be a paid member?
How can I find out about the different membership plans and their advantages?
How can I make payment for purchasing a membership?
Can I request a refund?
How long do I have access to the services as a free member?
Payment
What are the payment options available?
What is online payment and how can I make one?
Can I make payments through mobile banking?
Profile and Pictures
Why can't I edit certain information in my profile?
Does “Settle Marriage” match profiles with others?
Can I upload my profile picture to Settle Marriage? What format does it accept?
How many pictures am I allowed to upload?
How can I stay informed about offers and discounts?
Could I register my daughter/son's profile to find a suitable life partner?
Profile and Pictures
How can I register on settlemarriage.com.?
Is it possible for me to register on behalf of a relative or a friend?
Is there a registration fee for Settlemarriage.com?
What occurs when my profile is suspended?
Can I create multiple profiles?
What should I do if I forget my password?
Can I change my registered Phone no?
Profile Activation
Why is my account currently inactive?
Why is my profile restricted?
Why is my profile showing hold?
How can I activate my profile fast?
I have registered but Why I can't be active?
Why is my profile marked as fake?
Search Partner
How do partner preferences and smart searches work?
What is Profile ID Search?
Is it possible for me to save my search criteria to avoid having to set it each time?
Privacy
Is my picture secure on the website? Will my privacy be compromised?
May I hide my address & contact number?
May I hide my profile Picture?
Terms of Service
Is it possible for me to hide my profile selectively from specific members only?
Although I believe I am an active member, my profile is inactive. Why is this happening?
Is it possible for me to achieve success within a short period of 90 days?
How do I become a paid member?
How can I know if someone has sent a proposal to me?
Is it necessary to fill out the form entirely?